Average Reviews:
(More customer reviews)We just ordered th SB-5120 from Fry's, and they sent this model instead. The SB-5101 has almost identical specifications, just the case is a little different, and I guess the 5120 includes TurboDOCS software. We previously had an old Toshiba, which has given stellar service for 5 years, but we decided it was time to replace it before it failed. The Motorola Surfboard was very easy to install, just plug in the ethernet cable to the router (or to your PC), connect the coaxial cable and plug in the power. There is no need to install software or drivers unless you want to use a USB connection. We also had to call Cox Highspeed Internet to give their tech support the new serial number and MAC address of the new cable modem (the Cox website neglects to tell you this step). That was the hardest part of the whole process - it took about 20 minutes, taking into account resetting and rebooting the system at their request. I am not sure that this modem is any faster than the old one, but we have a low signal on our line to start with.
Overall it was very easy to set up and has been fast and reliable. It plays nicely with our router, and has caused no problems in constant daily use on a home network with 4 computers.
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With the next-generation SURFboard SB5101 cable modem, you're compatible with today's broadband Internet and ready for the future, too. When your cable service provider upgrades to a DOCSIS 2.0 network system, you'll surf the Internet at as much as 30 Mbps--3 times faster than earlier modems! With Ethernet and USB connectivity, installation couldn't be simpler (just follow these steps (PDF, 2 MB)). A convenient stand-by button provides hassle-free security by disengaging from the PC without disconnecting from the cable network. Troubleshooting is a breeze too, thanks to front panel status indicator LEDs and an online diagnostics page. Once you've experienced broadband powered by Motorola, you'll never want to go back to dial up again! Get onto the cable pipeline today with the powerful, convenient, flexible and simple to install SURFboard SB5101 cable modem.
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