Motorola External Cable Modem (SB4200) Review

Average Reviews:

(More customer reviews)I was renting the Motorola SB3100 and replaced it with this model. Installation was as simple as calling the cable company with the new MAC address, plugging in the cables, and turning on the computer.
Now that I will not be paying a monthly modem rental, this modem will pay for itself in just a few months.
This modem also has a couple features that the SB3100 did not. It is upgradeable to DOCSIS 1.1 and it has a standby button that allows you to cut your computer from the internet without powering down.

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The Motorola SB4200 SURFboard cable modem supplies both Ethernet and USB interface connectivity to ensure compatibility with almost any network-ready PC computer system. It requires only a standard HTML browser on your computer, making it virtually platform independent. With the SB4200, most PCs, Macs, and other computers can be easily connected to any network. The SB4200 supports the 64 and 256 QAM link technology that is the heart of the DOCSIS data network, providing up to 38 Mbps of raw data transfer rates in a single 6 MHz channel.
The SB4200 simplifies installation with USB connectivity, and provides enhanced security with its top-mounted standby button. The button disconnects the USB and Ethernet connection to the computer without disconnecting the cable modem from the RF network, providing security, flexibility, and performance. An easy-to-use standby button has been relocated to the top of the SB4200 for additional end-user security and convenience.
Note: If in doubt, contact your cable Internet provider to verify that this modem will be compatible with their system.

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Netopia 3386-ENT - Router - ATM, PPP - desktop Review

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(More customer reviews)We had a firewall crash at the office and decided to replace our old, high-end, Raptor firewall with a Netgear RP614. That router was easy to setup and configure and got us up and running quickly after the firewall crash. However, it was unreliable and tended to suffer from heat exhaustion. During one business day we had to reboot the router 20 times before finally leaving it unplugged overnight so it could cool off and function normally again. We gave up and decided to go with this router.
This router packs the punch of some high end Cisco routers at a fraction of the cost. It is highly configurable, and allows for a variety of complex NAT/PAT setups, port forwarding, packet filters, classless subneting, and more. The manual is very comprehensive. VPN connections do not require any custom software. The e-mail support has been in 24 hours or less.
I have two complaints:
1) The latest firmware does not allow for stable PPTP VPN connections. They suggest rolling back to an old release, which I have not yet tried.
2) The router does not support DNS forwarding. If you have your network setup with static IPs, you will have to add your ISPs DNS servers to the local workstation configurations.
This router is NOT geared towards consumers. Although it does have a setup wizard that makes it easy to configure a basic installation, it is overkill for someone who does not have a good TCP/IP skillset. At this point we've only had it for a week, so I can't be sure that it is more reliable thant the RP614, but so far so good.
UPDATE: With the latest firmware, I have had no issues with maintaining a stable PPTP VPN connection.

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CAYMAN 3386-ENT CABLE/DSL RTR

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SURFboard SB5101 DOCSIS 2.0 Data Modem Review

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(More customer reviews)
I bought the Motorola Surfboard 5101 a couple of weeks ago on Amazon. Think they must have gotten a new vendor because the price was about $15 cheaper and there were hundreds of reviews for this cable modem.

I just wanted to point out some things that I picked up from the other reviews. I am a Comcast customer and I wanted to avoid paying the $3/month rental charge for their RCA modem. When I connected the 5101 even though I had all green lights I still had no internet connection. That is because you have to call Comcast and tell them your new MAC ID number that is shown on the modem. This is not pointed out anywhere in the instructions. The Comcast tech did not ask for my serial number. After a few minutes he made the change and said everything was OK.

I rebooted the modem and computer but I still could not connect to the net. I remembered from other reviews that it takes about ten or fifteen minutes for the change to take place. After 15 minutes I rebooted everything and I had my internet connection.

Also there is no mention that the 5101 works with Vista. Thought I might have to download some drivers but I didn't. It works just fine with Vista.

After two weeks the 5101 modem has been working with no problems. I do use that Standby button when I am not connected to the net just because all those green lights are a distraction.

Hope this helps.


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Motorola SURFboard SB5101 Cable Modem.DOCSIS 2.0 Certified.Integrated U/S Amp, USB 1.1, 16 SIDs

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Motorola Surfboard SBG900 Modem Cable Modem Gateway 802.11B/G Review

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(More customer reviews)I bought the SBG900 about 3 years ago to replace a Dell wireless router and comcast modem. It has been running smmothly so far. I have 1 computer attached via ethernet to it and 4 others wirelessly (1 XP, 2 vista and 1 Mac). the signal covers a 40 feet radius easily, through walls and into the attic. I also recently attached a vonage device to this setup and I have had no problems with call quality. I am pleased with the product. My only wish was that it had more ethernet sockets as I am now dependent on the wireless capability to the limit.

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The SBG900 Wireless Cable Modem Gateway combines a SURFboard Cable Modem and an 802.11g wireless access point. It's the basis of an effortless broadband network and it's all backed by commercial-grade firewall.It's always on, always connected and always ready, everyone on your network can share a single broadband connection with downloads data up to 100 times faster than traditional analog phone modems.

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Motorola SB5120 Surfboard Cable Modem Docsis 1.1 and 2.0 Certified USB Review

Average Reviews:

(More customer reviews)Recently I started looking for a modem to replace my aging Motorola SB4100. Based on the good reviews, I decided to buy the Motorola SB5120. Unfortunately, I found the SB5120 extremely hard to find (Amazon did not have it in stock at the time). The SB5101 however was in stock everywhere for about $50. Out of frustration, I contacted Motorola to ask about availability and the significant differences between the 5120 and the 5101. The Motorola technician that I talked to told me that the reason the 5120 is scarce is that it is no longer manufactured. He also explained that the difference between the two modems is the internal chipset. The 5120 is a TI and the 5101 is a Broadcom. He also said that there is no difference in performance; both are capable of 38 Mbps downstream and 30 Mbps upstream (limited by the cable company's tiers and number of users on the net).
Finally, I asked him which he preferred (since I could still track down a 5120 if I was willing to pay enough...). He stated unequivocally that he preferred the SB5101 and the Broadcom chipset. He also stated that the speed on the modems is artificially capped by the cable companies so that they can sell tiers of service. This modem, he said, has a lot of available overhead so as the broadband companies compete and raise their level of service, this modem can handle it. Finally, he told me that there is a new DOCSIS standard (3.0) recently approved; the 5101 modem is upgradeable to DOCSIS 3.0 should the cable company choose to do so.
That said, I followed his recommendation and bought a 5101.


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It's time to get more out of what the Internet offers. Motorola SURFboard Cable Modem links your computer to Cable Internet service (subscription required) for faster, more efficient useability. With Ethernet and USB connectivity, installation couldn't be simpler. A convenient stand-by button provides hassle-free security by disengaging from the PC without disconnecting from the cable network. Troubleshooting is a breeze too, thanks to front panel status indicator LEDs and an online diagnostics page.No telephone line neededSlim vertical design saves desk spaceUser-friendly online diagnostics pageSupports standard Internet software USB or Ethernet connectivity simplifies installation, enhances versatilitySupports up to 32 users when roted on a network (ethernet hub or router required) Specially designed architecture allows for future upgradesCapable of downloading up to 100 times faster than traditional 28.8k analog phone modems (speed may vary) Enhanced with TurboDOX Bandwidth Optimization Software -can further boost download speeds by up to 20 timesCableLabs DOCSIS 1.1 and 2.0 CertifiedWhen connected to a DOCSIS 2.0 cable network, capable of up to 30 Mbps upstream capacity (actual speeds may vary due to cable, use, and carrier conditions) Real-time gaming accessTop-mounted stand-by switch disconnects the USB and Ethernet connection to the computer without disconnecting the cable modem from the RF network Ethernet connection compatible with Windows 95/98SE/2000/NT/Me/XP; Macintosh OS 8 or higher; Unix; and Linux USB connection compatible with Windows 98SE/2000/NT/Me/XPPlease check with your local cable provider for DOCSIS high speed data service compatibility Motorola 2-Year Limited Warranty

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Motorola Surfboard SB5101 Cable Modem Review

Average Reviews:

(More customer reviews)We just ordered th SB-5120 from Fry's, and they sent this model instead. The SB-5101 has almost identical specifications, just the case is a little different, and I guess the 5120 includes TurboDOCS software. We previously had an old Toshiba, which has given stellar service for 5 years, but we decided it was time to replace it before it failed. The Motorola Surfboard was very easy to install, just plug in the ethernet cable to the router (or to your PC), connect the coaxial cable and plug in the power. There is no need to install software or drivers unless you want to use a USB connection. We also had to call Cox Highspeed Internet to give their tech support the new serial number and MAC address of the new cable modem (the Cox website neglects to tell you this step). That was the hardest part of the whole process - it took about 20 minutes, taking into account resetting and rebooting the system at their request. I am not sure that this modem is any faster than the old one, but we have a low signal on our line to start with.
Overall it was very easy to set up and has been fast and reliable. It plays nicely with our router, and has caused no problems in constant daily use on a home network with 4 computers.

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With the next-generation SURFboard SB5101 cable modem, you're compatible with today's broadband Internet and ready for the future, too. When your cable service provider upgrades to a DOCSIS 2.0 network system, you'll surf the Internet at as much as 30 Mbps--3 times faster than earlier modems! With Ethernet and USB connectivity, installation couldn't be simpler (just follow these steps (PDF, 2 MB)). A convenient stand-by button provides hassle-free security by disengaging from the PC without disconnecting from the cable network. Troubleshooting is a breeze too, thanks to front panel status indicator LEDs and an online diagnostics page. Once you've experienced broadband powered by Motorola, you'll never want to go back to dial up again! Get onto the cable pipeline today with the powerful, convenient, flexible and simple to install SURFboard SB5101 cable modem.

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Motorola SURFboard Gateway SBG901 DOCSIS 2.0 Wireless Cable Modem Review

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(More customer reviews)Purchased yesterday and set it up without any problems. It is now compatible with Comcast. This was an issue previously, but Comcast has now certified its use. Performance is great and very convenient having build in wireless, no need for a separate router, especially if you are mostly wireless, which my family is. I also ran several speed tests and got up to 20Mbps download and 3.4Mbps upload. Very pleased and a dramatic improvement from my older Comcast supplied Scientific Atlanta Modem. Highly recommended!!

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The SURFboard SBG901 Wireless Cable Modem Gateway offers a fast connection, a secure network, and the convenience and flexibility of wireless Internet access — all in one! And when you're online the 802.11g wireless technology means you're not tied down with wires. Roam throughout your home or office — and even take your laptop computer out in the backyard (up to 1312 feet) — without losing your network connection. At the same time, the commercial-grade firewall will keep hackers and viruses from attacking your network. Give your entire family or small office all the benefits of a secure wireless network with the SBG900 — your effortless broadband network solution.

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Motorola SURFboard SB5101U DOCSIS 2.0 Cable Modem - RoHS Review

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(More customer reviews)Works great. Easy, hassle-free setup, no software install required, just connect the cables, call your cable company to register the modem over the phone and you're done.
This is the only Energy Star rated cable modem I could find. Power adaptor is compact and electronic--not a brick-- so it doesn't get hot or waste energy.

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The SURFboard SB5101U Cable Modem DOCSIS 2.0 is designed for easy set-up via USB or Ethernet. Troubleshooting is a breeze too, thanks to front panel status indicator LEDs and an online diagnostics page. Compatible with Windows, Mac, more. Note: Ask your cable company if they support DOCSIS cable modems. DOCSIS (Data Over Cable Service Interface Specification) is the industry standard for cable-based Internet access service.

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Motorola SB6120 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem Review

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(More customer reviews)I bought this modem the other day because I felt my old SB5101 modem was not optimized for speed. I have a regular DOCSIS 2.0 service through Comcast. The modem made a huge impression on me after it was installed. The download and upload increased around 20 percent. The amazing thing is that this modem squeeze extra bandwidth out of your existing service (weather you have a standard basic megabyte connection or the newer DOCSIS 3.0 service high speed connection). The noticeable difference was the latency speed of the connection. When I click on a link on a web page, the page loads up as soon as the link is clicked. My old SB5101 modem would take a few extra milliseconds to load. What does this mean? If you play video games like Halo 3 via X-box or Call of duty, you will have a reaction time advantage against your competition. The clear negative of this product is that it takes longer to boot-up. If you power cycle the modem or if your internet service provider resets the modem, it will take two minutes to restart. It will take Comcast longer to recognize the modem when you call in to give the Mac address because when they reset the modem remotely, it will take two minutes for the modem to initialize. Once it is online it performs flawlessly. Anyone that buys this modem will benefit from the extra tweaks it has regardless if the are using a basic or super high speed internet service.



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The Motorola Surfboard SB6120 Cable Modemenabless a cable operator to provide their customers advanced multimedia services through additional upstream and downstream bandwidth availability.

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